Data Privacy Protocol
Effective Date: May 21, 2026
You trust us to diagnose your Google Business Profile drops. That requires looking under the hood of your digital presence. We take that access seriously. This document explains exactly what data we collect, why we need it, and how we protect it. We skip the dense legal jargon. You get the operational reality of how My GMB Ranking Is Gone handles your information.
Restoring a crashed map pack ranking requires high-resolution data. We need to see your historical insights, your current citation footprint, and your exact profile configuration. Handling this sensitive business intelligence is the core of our agency. We protect your data with the same aggression we use to fight algorithmic filters.
The Information We Actually Collect
We collect specific data points to execute our forensic audits. We ignore everything else. When you engage our services or browse our site, we gather information across three distinct categories.
- Direct Contact Information. You provide your name, email address, and phone number when submitting our diagnostic intake form. We use this strictly to communicate with you about your recovery case.
- Business Profile Intelligence. We collect your GBP URL, current CID link, and historical ranking reports. If we require manager access to your profile, we log the specific email addresses involved in that permission transfer.
- Technical Footprints. Our servers automatically log IP addresses, browser types, and device information. This data keeps the site secure and functional.
Diagnosing a sudden ranking drop often requires looking at your user management history. We check to see if a rogue agency added themselves as a primary owner. We review the edit history to spot malicious user suggestions that went live without your approval. To do this, we need temporary manager access to your Google Business Profile. We log the exact date and time this access is granted. We instruct you to revoke our access the minute our audit concludes.
We separate your public business entity data from your private personal data. Your NAP consistency records are public. The private email address you use to manage your Google account is not. We treat the latter with strict confidentiality.
How We Put Your Data to Work
We use your information to run forensic audits and restore your local visibility. We analyze your proximity signals. We map your citation history across 50 directories. We communicate our findings directly back to you. Every piece of data we request serves a specific diagnostic purpose